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Reservation Policy:

•  Guests must submit a photocopy of their ID card
  (KTP/passport) at check-in.
•  Guests are required to complete the registration form via the
  link provided prior to arrival.
• Changes to reservations may be subject to availability and additional charges.

Check-in and Check-out Times:

• Check-in time: 14:00 AM
• Check-out time: 12:00 AM
• Late check-out:
  12:00 – 6:00 PM: Additional 35% of room rate
• After 6:00 PM: Charged as full one-night rate

Payment Policy:

• Payment for the entire stay is due upon check-in.
• All payments are non-refundable under any
  circumstances.

Cancellation and No-show Policy:

• Cancellations made 7 days prior to arrival are eligible for a full refund.
• No-shows will be charged the full amount of the reservation.

Pet Policy:

•  No pets are allowed.

Smoking Policy:

• Our hotel is smoke-free. Smoking is strictly prohibited indoors.
• Designated smoking areas are available outside the premises.

Privacy Policy:

• We are committed to protecting your privacy and personal information.
• Information collected during booking and stay is used solely for operational purposes.

Accessibility Policy:

• Our hotel is committed to providing accessible accommodations and facilities for guests with disabilities.
• Please contact us directly for specific accessibility requests.